About Me

SUMMARY

Results-driven Senior Director of Engineering with over 20 years of experience in designing and delivering scalable software systems. I have a proven track record of driving business growth through technical innovation and servant leadership. I empower teams by providing opportunities for growth, recognizing individual contributions, and ensuring they have the resources and support needed to excel in their roles.

EXPERIENCE

Conversion Logix, Inc.,  Remote - Senior Director of Engineering
April 2019 - Present

• Responsible for multiple development teams, both internal and offshore
• Coordinate with stakeholders including the C-suite, Product, Support and Marketing to estimate and continuously deliver functionality
• Weekly 1-on-1s with all engineering staff for coaching and feedback
• Collaborate with Product team to craft new products and features
• Lead QA staff to maintain and increase quality of systems as well as coaching and assistance on quality automation
• Lead PM staff to ensure adherence to best practices for project workflows, artifacts and timelines
• Authored “one-click” bootstraps for core application suites to get engineering staff from zero to productive in minutes instead of hours or days
• Architected and led implementation for a variety of systems that improved engineering effectiveness, organizational efficiency and overall quality
  • Ad Automation service - listens for and responds to enterprise events to automatically update client ad assets in real-time (pricing and occupancy changes, offers, etc)
  • CredStore - centralized vault to store and manage 3rd party credentials for clients
  • CRMHub - proprietary system for customer CRM data flows similar to Zapier
  • AI Form Engine - Backoffice managed form engine featuring a built-in rules processor for dynamically adjustable sections and real-time collaboration similar to Google Docs
  • Automated all deployment pipelines to reduce engineering load
  • Clarity Reporting Engine - proprietary real-time aggregation and reporting system for multi-touch ad attribution

WP Engine, Inc., Austin, TX - Senior Software Engineer
October 2015 - April 2019

• Designed and implemented the Domain Mapper Service (DMS), a containerized microservice (Ruby, Rails, Sidekiq, Kubernetes, GCP) to extricate one area of function from the monolith platform API
• Implemented patterns for CI/CD to a k8s cluster (zero-downtime blue-green deploys, full-stack local development environments and test-driven maintenance)
• After more than a year in production with a faultless uptime history, DMS is regularly cited as the go-to example for delivering new microservices at WP Engine
• Bi-weekly mentoring sessions where I provide coaching, code reviews and career advice to members of the support staff who aspire to roles in the R&D group

Kount, Inc, Boise, ID - Senior Software Engineer
December 2008 - October 2015

• Full stack engineer on a scrum team of 7 responsible for the design, implementation and production support of the Kount fraud and e-commerce solution stack
• Responsible for writing, extending and maintaining the SDKs in all languages for clients to effortlessly connect their systems with the Kount API. Languages included PHP, Ruby, Java, R, Node.JS, ColdFusion, Python and C#

PricewaterhouseCoopers, LLP, Tampa, FL - Software Engineer
February 2002 - December 2008

• Managed onshore and offshore resources, working directly with division partners to develop IT strategies
• Advised partners to most effectively plan and develop long-term strategies to streamline the business processes of the department
• Led the development and delivery of an end-to-end solution for conducting the Annual Compliance Confirmation (ACC) during which all full-time staff are required to disclose personal financial information depending on the rules/regulations currently in place
• Translated complex independence and compliance regulations (SOX, SEC, AICPA, etc) into discrete application components and processes
• Provided technical mentoring and code reviews for staff and contract developers